Serving drivers is the common thread among the diverse businesses in SHKP's Wilson Group. Managing Director Thomas Siu said the company's mission is to create a quality ecosystem for Hong Kong's driving community.
Wilson Group employs about 4,000 people. As many of whom are front line staff, comprehensive training is offered, and the company has special "Alignment Ambassadors" to reinforce its customer first value. Wilson Group fills a spectrum of fields from running Wilson Parking to tollways management and on to electronic toll collection and supplying a full range of next-generation transport infrastructure equipment.
Wilson Group is best known for car park management, operating some 400 of them containing nearly 100,000 bays. Wilson Parking Director & General Manager Vincent So said that as car park management industry has been developed for a long time, new ideas and technology are essential to keep it up-to-date. He said: "We were the first in Hong Kong to launch electronic payment, and we enhance service efficiency with a centralized operation centre and mobile patrol team. Recently, we also enhanced our mobile app to provide real-time parking information and hourly parking reservations for motorists."