The recently opened Hotel VIC on the Harbour is a chic addition to SHKP's premium portfolio of hotels that exhibit a host of unique characteristics. The twin-tower hotel sees every room boasting a spectacular panoramic view of Victoria Harbour and the city. Guests also enjoy an unprecedented experience with high-tech amenities such as a tailor-made mobile app, self check-in kiosks (the first hotel in Hong Kong to offer this service), free use of a smartphone with unlimited data connection as well as VR fitness facilities.

Race against time – showcasing the best of Hotel VIC

In preparation for the hotel's opening, it is a race against time to complete all the projects, staff recruitment and training on time. Hotel VIC has around 260 professionally trained full-time staff. To ensure the safety of guests, all staff are equipped with hotel security management knowledge including fire safety and crisis response procedures.

Employees become the first customers of the hotel

Hotel VIC organizes orientation programmes for staff on their first day of work to familiarize them with the company background and to meet and greet other co-workers. Thanks to the management's special arrangement, all staff members got the chance to become the first customers of the hotel's restaurant during its soft opening, which helped foster a closer working relationship, boost morale as well as sparking ideas for improvement from a customer's perspective.

Nurturing a work culture together

Sharing the common goal of creating a great impression for Hotel VIC guests, all staff remain open-minded to new things and new working partners.