SHKP is committed to enhancing service quality for its tenants. Recently, the company launched a new mobile app, called Work e-asy, which is dedicated to its office buildings on the mainland. The app provides more effective and personalized property management services to the tenants of SHKP's five flagship buildings in eastern China: Shanghai IFC, Shanghai ICC, ITC, Shanghai Central Plaza and Nanjing IFC. 

Work e-asy incorporates the most commonly used functions with a customized interface. Tenants can use the app to request various services, including maintenance, additional air conditioning, cargo lift booking and visitor registration, without the need for direct contact with property management staff, and they can track the progress of their requests in real time. Work e-asy also provides tenants with one-stop attentive service. Through the app, tenants can instantly receive the latest property notices, opening announcements of new shops in SHKP malls and exclusive offers, and make reservations at restaurants in the malls. 

To help ensure social distancing amid the pandemic, tenants can now use the advanced facial recognition system in Work e-asy to enter their buildings. Additionally, to replace the traditional visitor pass, tenants can use their smartphones to send their personalized QR code to visitors in an SMS message. These functions fulfil the need for security protection, while providing more convenient access to the buildings for tenants and visitors.

Work e-asy now covers 98% of office tenants and has become an indispensable app for them. We remain in close communication with tenants and will upgrade the platform regularly to create a better user experience.