Organic Gardening Green Workshop 13.08.2021 According to information from the Environmental Protection Department, kitchen waste is one of the main sources of municipal solid waste. Therefore, reducing leftovers or turning them into organic fertilizer can reduce the burden on landfills. Organic fertilizers are not only environmentally friendly, but also improve the soil quality for plants to grow healthily. After showing our colleagues how to use food waste to make environmentally friendly enzymes, the company recently invited a professional instructor to show staff how to convert food waste into organic fertilizer. Many colleagues who are gardening enthusiasts seized the opportunity to participate in this online green workshop.

Pour-over coffee workshop 22.06.2021 Many people might have a hard time figuring out what to get their dad on Father's Day. How about a cup of handmade, pour-over coffee to show your appreciation and love to your father? Recently, the company held a pour-over coffee workshop, in which a professional barista was invited to demonstrate the technique of making pour-over coffee and share how to choose coffee beans and taste coffee. All the participants received a set of coffee-making tools and drip bag coffee, allowing them to brew a perfect cup of coffee to honour their parents.

Superpower safeguards the water supply system of over 1,000 properties through smart management 09.06.2021 Play/Pause Stop Mute/Unmute Vol+ Vol- Fullscreen Building services engineering encompasses four major areas: air-conditioning and ventilation, fire protection, plumbing and drainage, and mechanical and electrical services. Superpower Pumping Engineering Co. Ltd (Superpower), a subsidiary of SHKP, is engaged in the repair and maintenance of water supply systems. In this issue, SHKPNews visits Superpower to learn more about the company, which provides services for over 1,000 properties in Hong Kong. One-stop plumbing service Superpower is one of the largest local water pump suppliers, and manufactures and supplies various types of pumps under its brand name to SHKP and many other types of properties in Hong Kong. It is also a plumbing equipment agency, sourcing high-quality plumbing equipment from Europe, the US, Japan, the mainland, Taiwan and other places around the world to sell in Hong Kong. Superpower also installs water pumping systems, and provides repair and maintenance services as a contractor, offering all-round water supply system support for projects of various scale in the city. In recent years, the company developed and launched new products on the market as a creative force. To help address Hong Kong's perennial problems with flooding and typhoons during the typhoon season, Superpower introduced flood panels and developed anti-wind support to reduce the risk of flooding and damage from typhoons. The solution earned the company the gold award in SHKP's Work Safety Suggestion Scheme last year and has been well received by the market. Many SHKP residential estates have been equipped with the facilities; and local oil depots, hospitals and major theme parks have adopted the company's flood panels. Making the impossible possible Thanks to great teamwork, Superpower has completed ‘impossible’ missions time and again. One of the most unforgettable experiences for the team was a service it provided some years ago involving the replacement of an electrical pillar box in the main water pumping room in a grade-A commercial building. The customer asked the team to work only during the night, and to ensure that the water supply was returned to normal as soon as the work was completed. To meet this stringent requirement, Superpower arranged dedicated staff to monitor the water supply of the stratified water tanks and to manually operate the pumping system throughout the night to ensure continuous water supply. Another challenge the team faced during the replacement work was the extremely large electrical pillar box. To solve the problem, the team acted immediately and decisively to disassemble the new pillar box and reassemble the parts in the pump room. Through the collective efforts of Superpower's experienced team, they were able to complete the replacement work before 6am. All the team members were hugely satisfied when the water and electricity supply was returned to normal. Servicing over 1,000 projects through smart management With about 100 staff, Superpower has provided service for more than 1,000 projects, including large housing estates, shopping malls, industrial and commercial buildings, hotels and schools. In recent years, the team has leveraged smart management to improve work efficiency. For example, it introduced an intelligent water pump maintenance system to allow engineers to conduct inspections and maintenance using tablet computers, facilitating data integration and analysis and helping to provide customers with professional advice. In addition, the team installed smart GPS trackers in all works vehicles. When an urgent customer request is received, the team can arrange the works vehicle closest to the customer to follow up. Moreover, it set up an intelligent warehouse management system in its 10,000-square-foot-plus warehouse, allowing staff to manage warehouse inventory by scanning a QR code, substantially enhancing work efficiency and minimizing data errors. As society rapidly develops, Superpower will continue to utilize advanced technology and smart management to improve work efficiency and quality while meeting the increasing needs of its customers, thus contributing to building a quality, smart community.

SHKP blood donation day 24.05.2021 A blood donation day was recently held at SHKP. To provide peace of mind for staff, transparent plastic partitions were installed between seats in the blood donation and resting areas; and all participants were required to register for the blood drive and make an appointment to avoid having donors gather in the waiting area. Sixty colleagues took part in the event. The next blood donation day will be in early September. We look forward to your continued support for this worthy cause.

Preserved flower tree workshop 21.05.2021 A heart-warming present for mother and father does not always come with a hefty price tag; it's the thought that counts. That is why a handmade gift may be one of the best ways to express your love to them. Before Mother's Day, the company held a DIY workshop, in which 'handicraft expert' Cherry Tam, of Kai Shing, was invited to teach colleagues how to make preserved flower tree decorations in a live video demonstration. Your mother would definitely be delighted to receive this unique little gift from you.

SHKP team wins first runner-up in the Virtual Happy Run 14.05.2021 Play/Pause Stop Mute/Unmute Vol+ Vol- Fullscreen SHKP's distance-running enthusiasts recently formed a team to take part in the Construction Industry Virtual Happy Run 2021, organized by the Construction Industry Sports & Volunteering Programme. This year’s event was arranged in an online format because of the pandemic. SHKP was first runner-up in the Perseverance Corporate Prize in a highly competitive race. The competition calculates the total running distance of every member of each participating team for a one-month period. The SHKP team accumulated almost 2,500 kilometres to become the first runner-up. In addition, Dominic Tang, from the China Department, and C H Tang, from Internal Affairs, clinched the first and second runner-up in the 10k race (senior men category), respectively.

Applying Wing Chun concepts to customer service – Alexander Lee, The Leighton Hill 12.05.2021 Play/Pause Stop Mute/Unmute Vol+ Vol- Fullscreen "Wing Chun requires reflective response and counterattack based on your opponent's movements. It's easier said than done, similar to property management," said Alexander Lee with a smile. Alexander is a concierge at The Leighton Hill and a Wing Chun coach. More than 10 years ago, a series of Wing Chun-themed Hong Kong movies gave rise to the popularity of this Chinese martial art among local people. Alexander, however, did not learn Wing Chun because of those movies. "It was my uncle who opened my eyes to this martial art. I gradually developed an interest in it and became an apprentice," he said. Reacting decisively with a keen eye Alexander worked in the aviation industry before becoming a concierge and said he felt lucky that he did not have to use his martial arts skills in the workplace. However, he has long blended Wing Chun concepts in his work. Alexander pointed out that this martial art puts strong emphasis on making simple, direct pre-emptive or reactive moves at the right moment naturally, and adjusting flexibly to respond to your opponent's movements. According to him, these methods can be applied to customer service as well: "When serving customers or dealing with unexpected events, I try to understand the situation and the customer's needs, based on first-hand observation, and provide immediate assistance, as residents usually want a quick response from us when they ask for help. There are no standard rules, so we have to react flexibly to each situation. This closely resembles martial arts." In addition, both martial arts and property management require you to stay calm and composed to make quick decisions in challenging situations. He recalled an incident where a resident fainted in the estate: "We must act calmly and decisively to unexpected events. I immediately notified the control room to report it to the police, monitored the resident's condition closely, and had the resident wait for emergency services as instructed. While ensuring the resident's safety, I tried my best to remain unfazed and to calm down the others at the scene." Going the extra mile for residents Working hard to equip himself, Alexander recently completed a bodyguard training course, which deepened his knowledge to provide better services. He learned that the first thing for a bodyguard to consider is not to use force to resolve problems, but to keep his client away from danger through careful preparation. This means going the extra mile and making moves before the client encounters any trouble. "For example, when I escort a resident to a taxi, I wait until the car is out of sight before returning to my post, so that if the resident suddenly needs to return, I can provide immediate assistance," he said. Having a hunger for knowledge, he also started to learn acupressure recently. "Martial arts and Chinese medicine are fundamentally complementary to each other," he explained. "I hope I can acquire more knowledge in these areas to continue to improve myself and help others."

Online workshop: Environmentally friendly household cleaning 26.04.2021 The Group Training Section recently held an online workshop, in which a professional instructor explained how to prevent bugs and mould that may plague our homes in the warm and humid weather. The instructor shared a number of eco-friendly household cleaning methods that replace detergents containing harmful chemicals that can have a detrimental impact on health and the environment. Through a live demonstration, the instructor also showed our colleagues how to make toilet bleach tablets using natural ingredients.

SHKP Chinese New Year lucky draw 11.03.2021 Play/Pause Stop Mute/Unmute Vol+ Vol- Fullscreen To spread Chinese New Year cheer, the head office recently organized an online lucky draw for the first time. During the event, our colleagues stayed at their desks after lunch to participate in a game to win red packets and a lucky draw. Everyone was happy for the winners and is keeping their fingers crossed for the lucky draw next year!